CONTACT FORM PRIVACY POLICY
pursuant to Article 13 of EU Regulation 2016/679

 

DATA CONTROLLER AND CONTACT DETAILS
TEKNE S.R.L.  is the Data Controller of the personal data processed.
The registered office is in in Contrada San Matteo 42, 66030 Poggiofiorito (CH). For all privacy matters, please contact the following email address: privacy@tekne.it ovvero il recapito telefonico tel. +390871938820.
The Company Website has the following address: https://www.tekne.it

 

DESCRIPTION OF THE PROCESSING AND CATEGORIES OF DATA SUBJECTS
Personal data collected through the compilation of the "Contacts" section on the Website will be processed in full compliance with the applicable legislation, guaranteeing the security, confidentiality and protection of the data in its possession, respecting the fundamental rights and freedoms that are recognised to the Data Subjects, in accordance with European Regulation 2016/679, hereinafter GDPR.


TYPES OF DATA COLLECTED AND ORIGIN OF THE DATA
The personal data processed are those provided voluntarily and directly by the user by filling in the online forms.
Personal data collected: NAME, SURNAME, PHONE NUMBER, EMAIL.


PURPOSES OF DATA PROCESSING
Personal data are processed to fulfil requests for information regarding the products/services offered and any commercial or other requests made by filling in the forms.


LEGAL BASIS
The legal basis for the processing is the execution of pre-contractual measures or the contract with regard to the fulfilment of requests made by filling in the form, and personal data are acquired by the Data Controller exclusively to manage users' requests for assistance and information.


RECIPIENTS AND CATEGORIES OF RECIPIENTS
The personal data processed by the Data Controller will not be disclosed.
The data may be communicated to external parties who collaborate with TEKNE S.R.L, as Data Processors (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies, website management personnel), or other parties involved in the organisation of this Website (administrative, sales, marketing, legal and system administrator personnel).
Finally, the data may be communicated to the subjects entitled to access them under the provisions of the law, regulations, Community regulations. In order to comply with legal obligations or to ascertain responsibility in the event of computer crimes against the Website, the data may be communicated to, or allocated to, third parties.
The updated list of the Data Processors can always be requested from the Data Controller.
This is without prejudice to the obligation of TEKNE S.R.L. to communicate data to Public Authorities on specific request.


TRANSFER ABROAD
The data are processed at the Data Controller's operational headquarters and in any other place where the parties involved in the processing are located, therefore the Data Controller does not transfer this personal data to third countries or international organisations.
However, the Data Controller reserves the right to use cloud services; in which case, the service providers will be selected from among those who provide adequate guarantees, as provided for in Article 46 of the GDPR 2016/679. The equivalent levels of protection adopted for the processing of the personal data of the Data Controller's employees will be required for the processing of the information and data that may be communicated to these parties. In any case, only the data necessary for the pursuit of the intended purposes will be communicated and the regulatory tools provided will be applied.


DURATION OF PROCESSING
Data provided voluntarily by the user will be stored for a period of time not exceeding the fulfilment of the purposes for which they are processed or in accordance with the deadlines provided for by law.
In this case, the data entered in online forms will be stored for a maximum of 24 months or for the duration of the product warranty (as requests may also relate to technical support for products during the warranty period).


METHODS AND NATURE OF PROVISION
The data are collected and recorded in a lawful and correct manner for the purposes indicated above in compliance with the principles of lawfulness and provisions of Article 5, paragraph 1 of the GDPR.
Personal data processing is carried out by means of manual, computerised and telematic tools with logic strictly related to the purposes and, in any case, in such a way as to guarantee security and confidentiality.
 

RIGHTS OF THE DATA SUBJECTS
In accordance with, within the limits and under the conditions provided for by the legislation on the protection of personal data regarding the exercise of the rights of Data Subjects (Articles 15 to 22), with regard to the processing operations covered by this Privacy Policy, as Data Subjects, users may exercise certain rights with reference to the data processed by the Data Controller.
In particular, the Data Subject has the right to:

  • Revoke consent at any time
  • Oppose the processing of their data
  • Access to their own Data
  • Verification and rectification
  • Restriction of processing
  • Deletion or removal of their personal data
  • Portability

Furthermore, the Data Subject has the right to lodge a complaint with the competent Data Protection Supervisory Authority or take legal action if he/she considers that the processing operations concerning him/her are in breach of the GDPR, pursuant to Article 77 of the GDPR.
The data subject may revoke consent at any time.
How to exercise your rights
If you wish to request further information on the processing of your personal data or to exercise your rights, you may do so in writing also to privacy@privacy.it using the "Exercise of Personal Data Protection Rights Form" too. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.


AUTOMATED DECISIONS
The Data Controller does not, under any circumstances, carry out processing operations consisting of automated decision-making processes with regard to the processing operations indicated.


CHANGES TO THIS PRIVACY POLICY
The Data Controller reserves the right to make changes to this Privacy Policy at any time by informing Users by email and on the Website. The Data Controller will collect the consent of the Data Subject again, if necessary.


Last modified: 09/01/2022